Show the whole area
Send a wide photograph of the elevation or paved area. Add a closer photograph of damage, staining or the existing finish where it helps explain the work.
Mention access early
Narrow passages, steps, neighbouring boundaries and items fixed to the wall affect planning. For jetwashing, also mention the water supply and normal drainage route.
Agree the preparation
Discuss furniture, pots, cables, downpipes and the surfaces that need protection. Confirm who will move or prepare each item.
Put the scope in writing
Identify the exact walls or paved areas to be worked on. For rendering, discuss the proposed system, colour and texture. For cleaning, agree which surfaces and edges are included.
